Business Challenge

The company opened a massive warehouse in the southeast for direct-to-store order fulfilment. The warehouse was equipped with snack containers, custom wheeled racks, a case erector, an autostore system, and a crowded shipping and receiving area.

Despite the relatively small size of the new plant, the food distributor had 10 human employees to manage the order fulfilment process.

Employees would fulfil orders, verify and sort large volumes of snack products, load them onto wheeled racks, then transfer each rack to the autostore or shipping area for final boxing, labelling, and loading. The issue: finding enough labour to operate, especially in peak season.

Not only were wages much higher, the volume and quality of skilled candidates for running a major order fulfilment warehouse left much to be desired.

The Solution

A proper automation pilot was necessary in order for the direct-to store distribution model to succeed. After 3 days of onsite visits, a careful ROI calculation based on customer processes and data points, and weighing the pros and cons of different AMR options, the Levata Solution Architecture team recognised a need for a special robot.

This AMR would not only need to fit beneath the custom carts in the warehouse, but also make the sorting, storing, and fulfilment process much smoother. The AMR also had to easily integrate with the case erector, robotic arms for picking up products, autostore dropoff, and shipping (as well as with the existing ERP and WMS).

Levata recommended a work cell delivery AMR to be used in conjunction with SVT fleet management software.

After completion of a successful 3 week pilot, the AMR was the ideal tool for the job. With seamless plug-and-play installation, as well as a custom AMR fleet management software, this integration addressed both their labour challenges and improved the workflow for the entire distribution centre.

Benefits and Results

Instead of hiring, training, paying, and managing 10 people to move things around the facility from A to B, a single AMR was implemented for the entire fulfilment process.

The newly integrated AMR system improved direct-to-store delivery output, reduced the number of workers involved from ten to one, and made a complicated process much simpler. A single AMR can fully pay for itself in less than 12 months since inception.

Levata's fleet management software communicates with other technology already in place – regardless of the AMR manufacturer.

In the long term, the company is planning to scale the AMR integration to other locations around the world.