In today’s fast-paced enterprise environments, managing devices and their support lifecycle can be a daunting task. That’s why Levata has introduced the TrueView® Services Platform, a comprehensive portal designed exclusively for Levata customers. This innovative tool empowers your IT team with unprecedented visibility and control over your enterprise device ecosystem—allowing them to focus on what they do best: driving value for your organization.

Your Mission Control for Device Support

The TrueView Services Platform serves as a centralized dashboard for enterprise device management. Whether it’s tracking repairs, monitoring contracts, or managing assets, TrueView simplifies every step of the process.

• Real-Time Reporting and Analytics: Get instant access to enterprise-critical reports. Drill down into the numbers, export data for easy sharing, and customize reports to meet your unique tracking needs.

• Streamlined Ticketing: Submit support and repair tickets quickly, complete with comments, questions, and even images. Engage directly with Levata’s TrueSupport team for updates and resolutions.

• Asset Management Made Simple: Manage your enterprise devices effortlessly. Preloaded with corresponding serial numbers from Levata, TrueView also allows you to add custom assets and assign them by specific locations. Each asset’s detailed history—including ticket logs and contract expiration dates—is just a click away.

Proactive Insights for Better Uptime

With TrueView, Levata customers gain actionable insights into their device performance. Spot trends, identify potential issues, and implement proactive measures to improve device uptime—all from one intuitive platform.

• Monitor Repair Statuses in Real Time: Reduce downtime with a clear view of where your devices stand in the repair process.

• Assess Contract Utilization: Evaluate how effectively your support and repair contracts are being used, ensuring optimal ROI.

Exclusively for Levata Customers

TrueView is more than just a portal—it’s a value-added service only available to Levata customers. By combining this powerful tool with Levata’s trusted TrueSupport services, your organization gains a competitive edge in managing and maintaining its critical device infrastructure.

Let the TrueView Services Platform take the complexity out of device management, so your team can focus on delivering innovation and efficiency.